How to Join Hive Learning
There are two main ways to set up your Hive Learning account:
1. Through an Email Invitation
Your organisation may send you an email invitation to join a group and access the platform. Simply click the link in the email and follow the instructions to set up your account.
2. Via a Registration Page
If your organisation has a dedicated registration page, you can sign up by:
- Navigating to the join page for your organisation.
- Filling out your details.
- Clicking the registration button at the bottom of the form to complete your setup.
Avoiding Login Page Issues
If you open a registration link on a device that already has the Hive Learning app installed, it may try to load the login page instead. To avoid this:
- Copy and paste the registration link into your browser instead of clicking it directly.
Need Help?
If you’re experiencing any issues with account setup or are unsure whether your organisation has a registration page, you can:
💬 Use our support chatbot
- You can submit a help request directly through our chatbot, available on the Hive Learning platform. It’s a quick way to get assistance or escalate your issue to our support team.
📧 Email us at help@hivelearning.com
- If you prefer, you can reach out with the following details to help us resolve your issue quickly:
- Your full name
- The email address used for registration
- A brief description of the issue (include screenshots if possible)
- How you’re trying to register (e.g., invitation email, registration page, or Single Sign-On)
- The organisation you’re using Hive Learning with
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