What to do if you're having trouble creating your account



If you're experiencing any trouble at all with creating your Hive Learning account, please get in touch with us at help@hivelearning.com and we'll be happy to support you - please ensure you include the following in this email:

  • A screen shot of your entire screen showing what happens when you try to create your account
  • A brief explanation of the issue you've faced whilst trying to create your account
  • The email address you are using to create your account with


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