If you've forgotten the password that you use to log in to Hive Learning, please go to your Organisation's Hive log in page, click 'on 'Forgotten your password?' and enter the email address you use to log into Hive Learning before clicking 'send'.
You will then receive an email prompting you to reset your password, please note this link will expire in 1 hour to ensure your account is protected, if the link has expired you'll usually see an error message when trying to reset the password - you'll be able to request a new link in this case by following the steps above.
If for any reason you haven't received your password reset email, please ensure you check you spam/junk folders before getting in touch with us at firstname.lastname@example.org from the email address associated with your Hive Learning account and we'll be happy to help you further.
Please note, if your organisation uses SSO to login to the platform we unfortunately wont be able to support with resetting your password, please reset this directly through your SSO provider.