If you’re receiving more email notifications than you’d like, you can adjust your settings to reduce or disable them. This guide provides step-by-step instructions to help you customise your notification preferences, ensuring you only receive the updates that are most relevant to you.
Step 1: Log In
- Navigate to your organisation’s login page.
- This is usually in the format: organisation.hivelearning.com
- Log in using your email and password.
Step 2: Access Account Settings
- Click your profile icon in the top-right corner of your homepage.
- Select “Account Settings” from the dropdown menu.
Step 3: Adjust Your Email Notification Preferences
If you’d like to receive fewer emails, you can change your notification frequency by selecting one of the following options:
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- Daily – Don’t miss out on any updates.
- Every few days – Frequent news updates.
- Weekly – Weekly essential news.
To turn off all email notifications, select:
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- Turn off all email notifications
Common Questions:
Q: I'm still receiving emails. What should I do?
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We’re sorry that you’re still receiving emails! Please reach out to our Product Support team for assistance at help@hivelearning.com.
Q: The organisation I’m trying to access is no longer available. What should I do?
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No problem at all. Please reach out to our Product Support team for assistance at help@hivelearning.com.
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